General Terms and Conditions (GTC) of KRYG studios
1. Scope of Application
These General Terms and Conditions (GTC) apply to all orders, deliveries, and services via the online shop of KRYG studios, operated by the partnership Krieg & Krieg, based in Switzerland. By placing an order, customers accept these GTC in their current version.
2. Conclusion of Contract
The presentation of products on www.krygstudios.com does not constitute a legally binding offer. Instead, it represents a non-binding online catalog inviting customers to place an order. The purchase contract is concluded once KRYG studios accepts the order by sending a shipping confirmation via e-mail or by dispatching the goods to the customer. Before the shipping confirmation is sent or before dispatch, KRYG studios may withdraw the offer without stating reasons. Any liability in this regard is excluded.
The shipping confirmation determines the subject matter and scope of the contract. Incorrect information provided during the ordering process may lead to cancellation or withdrawal from the contract.
3. Prices & Payment Terms
All prices are stated in Swiss francs (CHF) and include any applicable taxes (such as VAT at the applicable statutory rate). Additional fees or customs duties (particularly for deliveries abroad) shall be borne by the customer unless otherwise agreed. Shipping costs are shown separately during the order process.
KRYG studios reserves the right to change prices at any time. The price applicable is the one displayed in the online shop at the time of order.
Payment is made using the payment methods offered on www.krygstudios.com, such as credit card, TWINT, etc.
4. Delivery & Shipping
Shipping is carried out from Switzerland via national delivery service providers. Delivery time within Switzerland is usually three to five working days, though deviations may occur. Any delivery time information provided in the online shop is without guarantee and should be considered as indicative only.
The risk passes to the customer once the goods have been handed over to the delivery service provider.
5. Right of Withdrawal & Returns
Customers may return delivered products within 14 days of receipt. Products must be unworn, undamaged, and returned in their original packaging. Returns must be registered in advance in writing: contact@krygstudios.com. The withdrawal period begins upon receipt of the goods by the buyer and is deemed observed if the right of withdrawal is registered by the final day of the period.
The cost of return shipping shall be borne by the customer unless the goods are faulty or incorrectly delivered. After acceptance of the return, the purchase price will be refunded using the original payment method.
6. Warranty & Liability
KRYG studios guarantees that the products correspond to the characteristics described in the shop. Should delivered items show obvious defects, these must be reported by e-mail to contact@krygstudios.com within 14 days of receipt; otherwise, the goods are deemed accepted. This does not affect statutory provisions regarding hidden defects. In the case of justified defects, replacement, repair, or refund will be provided.
Further claims for liability, including direct and indirect damages as well as consequential damages, are excluded unless caused intentionally or through gross negligence by KRYG studios.
7. Retention of Title
The delivered products remain the property of KRYG studios until full payment has been received. KRYG studios reserves the right to register ownership in the relevant retention of title register.
8. Data Protection
The collection and processing of personal data as well as their disclosure to third parties is carried out in compliance with applicable data protection laws, as set out in our [Privacy Policy].
9. Copyright & Intellectual Property
Designs, layouts, texts, images, and content of KRYG studios are protected by copyright. Any use without prior written consent is prohibited.
10. Complaints & Customer Service
Complaints should be addressed to: contact@krygstudios.com
KRYG studios strives to process them promptly, usually within 7 working days.
11. Applicable Law & Jurisdiction
The contractual relationships governed by these GTC are subject to Swiss law, excluding international agreements, in particular the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (CISG). Subject to mandatory legal jurisdictions that exclude such agreements, the exclusive place of jurisdiction for all disputes arising from or in connection with these contractual relationships shall be Lachen (SZ), Switzerland.
Mandatory provisions under Swiss law or other applicable laws relating to contracts with consumers remain unaffected.
12. Severability Clause
Should any provision of these GTC, including this clause, be wholly or partially invalid or unenforceable, or should the GTC contain an unforeseen gap, the validity of the remaining provisions shall not be affected. The invalid or missing provision shall be replaced by the applicable statutory provision.
Imprint
KRYG studios
Krieg & Krieg KLG
Oberdorfstrasse 32
8853 Lachen
E-Mail: contact@krygstudios.com
www.krygstudios.com
Impressum
Company:
Krieg & Krieg KLG
Represented by:
Sheryl Krieg & Kim Krieg
Address:
Oberdorfstrasse 32
8853 Lachen
Switzerland
Contact:
E-mail: contact@krygstudios.com
Disclaimer
The contents of our pages have been created with the greatest care. However, we cannot guarantee the accuracy, completeness, or timeliness of the contents.
Copyright
The content and works created by the website operators on these pages are subject to Swiss copyright law. Duplication, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator.