Last updated: August 31, 2025

1. General Information

This Privacy Policy informs you about how we, Krieg & Krieg KLG, collect, process, and protect personal data when you visit our website krygstudios.com or use our services.

Protecting your privacy is of great importance to us. We process your data exclusively in accordance with applicable legal provisions, in particular the Swiss Data Protection Act (DSG).

2. Data Controller

The entity responsible for data processing on this website is:

Krieg & Krieg KLG
Oberdorfstrasse 32
8853 Lachen
Email: contact@krygstudios.com

Responsible persons: Kim Krieg, Sheryl Krieg

3. Personal Data Collected

By using our website (automatically through cookies or server log files, or through input provided by you or third parties such as payment providers) as well as within the scope of our services, the following categories of personal data may be collected or processed:

• Basic data: Name, address
• Contact details: Email, phone number
• Contract and transaction data: Orders, payments, billing information
• Technical data: IP address, device type, browser data, access time, visited pages
• Communication data: Content from contact forms, emails, or support requests
• Marketing and preference data: Newsletter subscriptions, consents, opt-ins

4. Purposes of Data Processing

• Contract fulfillment: Processing and shipping of orders, payment handling
• Communication: Responding to inquiries, customer support
• Marketing: Newsletters, promotions, or offers (only with consent)
• Operation & security: Provision, optimization, and security of the website
• Legal obligations: Accounting, tax and commercial law, regulatory inquiries
• Fraud prevention & IT security

5. Disclosure to Third Parties & International Data Transfers

We treat the personal data referred to in this Privacy Policy as confidential. Data is only shared with third parties where necessary to fulfill contractual obligations or comply with legal requirements.

Recipients may include:

• Shopify (platform hosting & shop system)
• Payment providers: Shopify Payments, TWINT, credit card providers
• Shipping partners: Post CH
• IT and support service providers (e.g., hosting, email services)
• Optional marketing/newsletter providers

International Data Transfers:
As we use Shopify and potentially other service providers located abroad, data may also be transferred to countries outside Switzerland and the EU/EEA. If the data protection level in such a country does not correspond to Swiss or European standards, we ensure that appropriate safeguards (e.g., standard contractual clauses or comparable guarantees) are in place. Companies such as Shopify or selected payment and shipping providers are also bound by data protection laws and are responsible for further processing of your personal data.

6. Cookies & Tracking

Our website uses cookies to ensure functionality, security, and user-friendliness.

You may disable cookies in your browser settings. Please note that this may limit certain functions.

Analytics/Tracking Tools and Social Media Plugins (if used):
If we deploy such tools (e.g., Google Analytics, Meta Pixel) or plugins (e.g., for Facebook/Instagram or LinkedIn), we will inform you transparently and, where required, obtain your consent (via cookies or by clicking the corresponding button).

7. Data Security

We implement appropriate technical and organizational security measures to protect personal data against loss, misuse, or alteration. Service providers engaged by us (such as payment processors) are also bound by data protection requirements. Please note that data transmitted over open networks such as the internet is generally accessible to others. Absolute security of personal data can therefore not be guaranteed, despite adequate safeguards.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes mentioned above or as required by law (particularly with regard to statutory retention periods for business correspondence or completed contracts).

9. Rights of Data Subjects

Under the Swiss Data Protection Act (DSG), you have the following rights:

• Right to information about stored data
• Right to rectification of incorrect data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to object to certain processing activities
• Right to data portability or transfer

To exercise these rights, you may contact us at any time by email: contact@krygstudios.com

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

Any consent you have given regarding the processing of personal data may be withdrawn at any time (right of withdrawal). However, processing activities carried out on the basis of your consent prior to withdrawal remain lawful.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The version published on our website at the relevant time shall apply.